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While you certainly have the option to do so, keep in mind that their salesperson is employed by them and may prioritize their interests. In contrast, we represent you and prioritize your best interests. There are also possible risks involved with direct procurement from a supplier. First and foremost, it’s essential to fully understand the contract, which can be complex and carry inherent risks. Secondly, it’s vital to be cognizant of all the charges invoiced under the new contract, regardless of whether it’s a renewal with the existing supplier or a transition to a new one. Thirdly, it’s necessary to confirm the supplier’s financial stability and their capacity for precise billing. Finally, it’s important to ensure that the supplier delivers on all their commitments and that there’s a system in place for the swift resolution of any billing errors.
Despite any change in energy providers, the regulation and maintenance of electricity delivery is still handled by your local utility. If you experience a power outage, you should immediately report it to your local utility. The contact number can be found on your bill or on our ‘Contact Us’ page.
Oncor: www.oncor.com
CenterPoint: www.centerpointenergy.com
AEP: www.aep.com (Central and North Texas)
TNMP: www.tnmp.com
LP&L: www.lpandl.com
Deregulation provides you with the freedom to choose your electricity from a diverse range of options. This enables you to compare prices and other factors to suit your requirements. With more control over your purchasing decisions, you can prioritize what’s most important to you, be it cost, renewable energy, customer service, or simply going with a name you know.
When you switch energy providers, a few things happen:
No Interruption of Service: Your electricity supply will not be interrupted. Everything remains unchanged as the infrastructure, including poles and wires, continues to be managed by your transmission and distribution utility provider. They would still be responsible for resolving any power outages.
Billing Changes: Only your billing changes. Your new company should take care of everything for you. You need to have no further communication with your old provider.
Remember, each retail electricity provider (REP) is regulated by the public utility commission and is required to adhere to the same stringent guidelines as your existing provider. Also, the transition should be handled by the companies involved, ensuring that your service continues uninterrupted during the switch. However, it’s always a good idea to monitor your service during the transition period and report any issues to your new provider immediately.
During the procurement/renewal process energy rates fluctuate daily until a contract with a fixed rate is signed and this could be attributed to a range of factors. These include supply and demand dynamics, geopolitical events, and local weather conditions. Our committed team of energy experts monitors the energy market continuously, covering real-time data, day-ahead predictions, and forecasts spanning several years. By staying informed, we streamline the decision-making process for your business, ensuring you choose the best options for both the present and the future.
In the Texas electricity market, TDU (Transmission/Distribution Utility) and TDSP (Transmission and Distribution Service Providers) are essentially interchangeable terms. These entities are in charge of transporting electricity from power plants to homes or businesses. The TDU associated with your service is determined by your location. They are in charge of maintaining the infrastructure, such as poles and wires, in your area.
In situations involving power outages or other issues related to the electricity grid, your local TDU/TDSP is your point of contact. Regardless of your chosen electric company, they are legally bound to provide the same standard of service.
You will typically see charges from your TDU/TDSP on your electricity bill. These charges, which are sanctioned and adjusted twice a year by the Public Utility Commission of Texas (PUCT), encompass the costs associated with the delivery of power from the plant to your home or business, the maintenance of power lines, and the measurement of your electricity consumption.
There are currently six TDUs providing services to different regions throughout the state of Texas: Oncor, Centerpoint Energy, Texas-New Mexico Power, American Electric Power (AEP) Texas Central, AEP Texas North, and Lubbock Power & Light (LP&L).
Oncor: www.oncor.com
CenterPoint: www.centerpointenergy.com
AEP: www.aep.com (Central and North Texas)
TNMP: www.tnmp.com
LP&L: www.lpandl.com
In case of a power outage, the contact number for your local TDU/TDSP can be found on your bill or on our ‘Contact Us’ page.